Do you Ship Internationally ?
No, Electros Zone Shop does not ship internationally. We only offer shipping services within the United States. We understand that there may be customers from various parts of the world who are interested in our products, but at the moment, our shipping services are limited to domestic orders only. We apologize for any inconvenience this may cause and appreciate your understanding.
Who should I to contact if I have any queries?
If you have any queries or concerns, there are a couple of options for you to contact us. You can reach out to our customer service team through our live chat feature, where a representative will be available to assist you in real-time. Alternatively, you can also send us an email at info@electroszone.com. Our dedicated team will promptly respond to your inquiries and provide you with the necessary information or support you require. We value our customers and strive to provide exceptional service, so please do not hesitate to reach out to us with any questions you may have.
What method of payments are available ?
Electros Zone Shop offers a wide range of payment options to ensure convenience for all customers. Customers can choose from various methods such as bank transfer, Zelle, Credit card, Apple Pay, Google Pay and Cashapp. Zelle provides a simple and secure way to transfer funds directly from one bank account to another. Apple Pay and Google Pay allow customers to make payments using their mobile devices, providing a seamless and convenient experience. Cashapp is another popular option, offering a fast and easy way to send and receive money. Additionally, customers can opt to pay using their credit cards, ensuring a secure transaction. Lastly, bank transfer is available for those who prefer to directly transfer funds from their bank accounts. With these multiple payment options, Electros Zone Shop ensures a hassle-free and flexible shopping experience for all customers.
Can I order with Cryptocurrency ?
With the rise in popularity of cryptocurrencies, many people are looking for ways to use their digital assets for everyday transactions. At Electros Zone Shop, we understand the needs of crypto enthusiasts and provide a convenient solution. Whether you want to purchase electronics, gadgets, or any other product from our wide range of offerings, you can now do so with Bitcoin or Ethereum. Simply get in touch with our customer service team to learn more about how you can make a cryptocurrency payment and enjoy a seamless shopping experience.
How do I track my order ?
Once you have entered the required details, you will be able to see the real-time updates of your order, including its current status and estimated delivery date. Our tracking system provides a convenient way for you to stay informed about the progress of your order, giving you peace of mind and allowing you to plan accordingly. If you encounter any issues or have further questions, our customer service team is always ready to help and provide any necessary assistance.
How can I cancel or change my order ?
If you wish to cancel or make changes to your order, there are two ways to do so. Firstly, you can contact our live chat support team for immediate assistance. They will provide you with the necessary directives and guide you through the cancellation or modification process. Alternatively, you can also send an email to info@electroszone.com with your order details and the changes you would like to make. Our customer service team will review your request and get back to you promptly with further instructions. Rest assured that we will do our best to accommodate your needs and ensure a smooth and satisfactory experience with Electros Zone Shop.
How can I return a product ?
If you are looking to return a product, the first step is to contact Electros Zone Shop’s customer service. By reaching out to us, you can initiate the return process and seek guidance on the specific steps to follow. Additionally, it is crucial to thoroughly read and understand the return policy provided by Electros Zone Shop. This policy typically outlines the conditions, time frame, and any additional requirements for returning a product. Familiarizing yourself with these guidelines will ensure a smooth and hassle-free return experience.
How long will it take to get my package ?
For orders within the USA, Electros Zone Shop guarantees a fast delivery within 2 days. However, certain products may take longer to reach customers, typically between 5 to 7 business days. The duration of delivery depends on various factors such as the nature of the product, its availability, and the distance it needs to travel. Electros Zone Shop strives to ensure prompt and reliable delivery services to its customers, ensuring that they receive their packages in a timely manner.
What Shipping methods are available ?
Electros Zone Shop offers a range of shipping methods to ensure efficient and reliable delivery of all orders. They collaborate with local and professional shipping companies, which guarantee timely and secure transportation of products. Whether customers prefer standard shipping, express delivery, or even same-day delivery, Electros Zone Shop is dedicated to providing various options to cater to their needs. With the help of trusted shipping partners like FedEx, USPS, UPS, Aramex, ShipBob, and DHL customers can have peace of mind knowing that their orders will be handled with care and delivered promptly to their doorstep.
Do you provide any warranty ?
we do provide a warranty for all of our products and services. We understand the importance of customer satisfaction and want to ensure that our customers have peace of mind when making a purchase or utilizing our services. Our warranty covers any defects or malfunctions that may arise within a specified period of time after the purchase. If any issues occur, our dedicated customer service team is readily available to assist and resolve them. We strive to deliver high-quality products and services, and our warranty is a testament to our commitment to customer satisfaction.
Do you have replacement guarantee ?
Yes, we do offer a replacement guarantee for select products. However, it is important to note that this guarantee is not applicable to all items in our inventory. We understand that unforeseen circumstances may occur, leading to the need for a replacement. Therefore, for eligible products, we ensure that customers have the peace of mind that if any issues arise, they can receive a replacement for their purchase. It is always advisable to check the specific product’s description or contact our customer service team to confirm if a replacement guarantee is applicable.