Language : ENG

Currency : USD

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Returns Policy

Overview

Our returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange depending on the state of the item(s).

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There are a few items that are exempt from being returned. Food, flowers, newspapers, and magazines are perishable items that cannot be returned. Intimate or sanitary goods, dangerous objects, and flammable substances or gases are also not accepted. Additional non-returnable items:
  • Gift cards
  • Downloadable software products
  • Some health and personal care items
To complete your return, we require a receipt, Order ID number or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted:
  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Need help?

Contact us support@electroszone.com or Call us (626) 406-1547 for questions related to refunds and returns.