Language : ENG

Currency : USD

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Frequently Asked Questions

Below are frequently asked questions, you may find the answer for yourself

Customers can access frequently asked questions at Electroszone Store LLC, which helps to alleviate complaints and ensure that customers make confident purchases. Check each linked question for possible answers, or contact our support team at support@electroszone.com for assistance.

How long has Electroszone Store LLC been in business?

Electroszone Store LLC began as a local company in Wyoming in 2001, and after a merger in 2021, it became a fully functional online store. Electroszone Store is a fully functional online store that caters to customers from all 50 states as well as international markets.

How do I contact customer service?

For customer service related matters, Call us at (626) 406-1547 or email support@electroszone.com

What is Electroszone Store LLC’s fiscal year?

Electroszone Store LLC’s fiscal year is based on the calendar year and ends on December 31st.

Does Electroszone Store LLC distribute dividends?

At this moment, Electroszone Store LLC has no intentions to distribute dividends.

Does Electroszone Store LLC offer a Direct Stock Purchase Plan (DSPP)?

No, Electroszone Store LLC does not offer a DSPP at this time.

Whats the return processing time?

  • Once your return is received, it will be processed within 2-4 business days. You will receive an email notification when your return is received and when it is processed by the returns department.
  • If related to a special case such as damaged, lost package, etc. processing time frames will be emailed to you.

Order status & Tracking

To check the status of an order or tracking, sign into your account scroll to the bottom-left of the Newegg website. Then click on the Track an Order option or click on tracking order in the footer. We will also email you automatically when your order is charged and again when it ships.

Do I need to return multiple items separately for regular returns?

  • For returns of multiple items that would need to be shipped back to Electroszone Store LLC separately, please set up a separate return for each item so that each package is issued its own shipping label.

Will the free Windows 11 upgrade apply to all qualifying desktop, laptop computers, and tablets sold and shipped by Electroszone Store LLC?

If your device fulfills the required specs and it’s time to upgrade, you’ll be eligible for the upgrade.

Order status & Tracking

To check the status of an order or tracking, sign into your account scroll to the bottom-left of the Newegg website. Then click on the Track an Order option or click on tracking order in the footer. We will also email you automatically when your order is charged and again when it ships.